Privacy Policy

NexClip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video transformation platform.

We collect information you provide directly to us, such as when you create an account, upload videos, or contact us. This includes your name, email address, payment information, and any content you upload. We also automatically collect certain information about your device and usage patterns.

Personal data we collect includes: account information (name, email, password), profile data (company, phone, bio, website), payment information (processed securely through Stripe), video content and metadata, usage analytics, and communication preferences.

We automatically collect information about how you use our Service, including: video processing requests, feature usage patterns, device information, IP addresses, browser type, operating system, and interaction data with our platform.

We use your information to: provide and improve our Service, process videos and generate clips, manage your account and subscriptions, communicate with you, provide customer support, analyze usage patterns, prevent fraud, and comply with legal obligations.

We do not sell your personal data. We may share information with: service providers (AWS, Stripe, analytics tools), legal authorities when required, business partners with your consent, and in connection with business transfers. All sharing is done with appropriate safeguards.

We implement industry-standard security measures to protect your data, including: encryption in transit and at rest, secure cloud storage (AWS S3), regular security audits, access controls, and secure payment processing. However, no method of transmission over the internet is 100% secure.

We retain your personal data for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Account data is retained while your account is active. Video content may be retained for processing and backup purposes. You can request data deletion at any time.

You have the right to: access your personal data, correct inaccurate information, delete your data, restrict processing, data portability, object to processing, and withdraw consent. You can exercise these rights by contacting us or using account settings.

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.

Our Service integrates with third-party services including Stripe (payments), AWS (cloud storage), and analytics providers. These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.